The fall and winter months are always a great time for all of us to hit the various industry shows, determine what we will have to sell for the upcoming months with new model year products, and hopefully be able to take a few minutes to spend with friends, family and loved ones during the holidays and New Years.
As another year draws to a close we are reminded that it is a good time to break old habits and step into the New Year with renewed spirits and fresh ideas. The problem is that life doesn’t slow down and give us time to reflect by a warm fire with a cup of hot chocolate! In fact, many of us find ourselves so busy we feel like we are in overdrive!
By now you have probabaly had the chance to see LightspeedEVO at an industry trade show or possibly at another dealership and thought you saw all it had to offer. Well, think again. With 1,000+ dealerships using LightspeedEVO, it is quickly becoming the fastest dealer adopted dealership management software (DMS) in the powersports, marine, and RV industries.
What really is business intelligence? Aside from being a big buzzword in business today, what does it really mean? If you look up the definition, it is really broad – the ability to analyze information to improve decision making in your business. That means that almost any data you get on your business, as long as it is used to help you make business decisions, could be business intelligence, right? Not really.
Facebook, Twitter, Instagram, eBay, Amazon, iTunes … none of these existed 20 years ago. Today, they’re seemingly critical to the lives of every Gen Y’er and Millennial in America. Last week, when I was taking away my teenage daughter’s iPad for the weekend—so that she could experience the real world—she told me, “but if I’m not online, it will be like I don’t exist!”
Several years ago I attended a dealer conference where I met with four different dealers. Each of them wanted to know how to get specific information out of the LightspeedEVO custom reports module. I showed each dealer how to export the report to excel and then use excel to get the information and chart it. This was not easy for them and ended up being painful for all of us. These dealers kept asking, “why can’t I just view this inside of LightspeedEVO?” Back then, they couldn’t. Today, they can thanks to our wonderful Lightspeed development team.
Have you ever wanted to have answers to all of your deepest Lightspeed and general business questions, right in the palm of your hand? Now you can with Lightspeed’s Service Connect Anywhere. Service Connect Anywhere is a complete library of Powersports, Marine and RV business best practices, how-to documentation, training information and set-up instructions. You can even start a case with Support, conduct a live web chat, or search our large and ever growing knowledgebase.
Investing in a dealer management system (DMS) can be both an exciting and stressful time for a dealership. People generally envision a long-term benefit, but once they get into evaluating, buying and implementing a DMS, they aren’t sure if the light at the end of the tunnel was sunlight or a 250 ton locomotive! Over the past three decades we have installed dealer management systems in thousands of dealerships and found some common threads that can make the whole process easier on everyone in the business.
Let’s be honest, we all have extremely busy lives. We multi task and move so quickly that all kinds of things are able to slip through the cracks or get easily looked over. This even tends to be true when it comes to our dealer management systems. The tasks are done certain way, and there seems to be no time to learn anything anything new; even when we know it could help us in our day to day job to make better and smarter decisions.
You run a complex business. You have strong competition. You constantly have a million things going on. If you are an astute observer of your business, you likely have found a number of things that you could be doing better. When it comes to setting goals, you have to be a master at prioritization. Focusing on being great at a few things will trump being average or at many. As a rule of thumb, you should aim for 4-5 strategic goals per year. The key to inefficiency and to destroying employee morale is to change your dealership’s focus and chase a new goal every month.